Guide for Converting Customers into Influencers | Tips 2020

Guide for Converting Customers into Influencers | Tips 2020

In today’s world, it is quite possible that consumers have some form of social media. Most of the famous brands target the most influential one among them. Now it has become easier to pick an organic advocate from the customer with the advent of influence technology. This post will help you when, how and why to turn customers into influences.

Table of Content

  • Why you should Hold customers as Influencers
  • Finding best influences from your customer base
  • How to activate Influential customers
  • Summary

Why you should hold Customers as Influencers

Upfluence is a famous software company and many big sites review it well and it is popular in influence marketing services. We visited their website and found some important factors about Influence marketing. Below image will show you founded terms:

Guide for Converting Customers into Influencers | Tips 2020


We have divided all the factors in terms of benefits. Visit for more

1) Audience Targeting

Typically, when we pick our influence, then we must care about our target audience. Means that a particular influences must have the following from our targeted area. When we work with the influences from our customer then it is guaranteed that he/she will have our target audience following.
We must also focus on both terms like demographics (age, sex, location) and psycho graphics (mentality and chemistry of customers).

2) Insights

As trendsetters and valued customers, influences are definitely someone to find out from. They will offer perspective into where your brand shines, where it could improve, and the way it lives to call on the world.
We’ve found that working with influences who have already endorsed a brand (organically) offers more versatility in terms of partnerships. There’s extended footing for mutual learning. Marketers should take the chance to actually get inside their heads, encourage feedback, study their lifestyle and build a far better profile of their customers within the process.

3) Access to Community

Everyone’s preaching “community” currently but what does that mean in practice? Small online communities (like group messaging, follower polls, tagging friends in posts, etc.) are more often than not the important source of inspiration for consumer decision-making.
 As a brand, it will be hard to tap into these “dark” areas of contact. They’re practically untouchable! This is often why it’s essential to seek out and motivate organic brand advocates which may do the hard work for you. They’re ones which are able to start a dialogue within the private spheres of internet communication.

4) Authenticity

“Do influences even use the products they’re promoting?” this can be, unfortunately, amusing we’re encountering more frequently. Of course, once you see a number of the unrealistic partnerships out there (for example, influences promoting something they will barely describe) one begins to know why consumers could be cynical.
An influence should be compatible with their brand partner alternatively the collaboration risks coming off as inauthentic. Of course, working with influences who are ALREADY customers helps resolve this skepticism around promotion. If they’ve used the products or service within the past, in fact,they’re rather more believable advocates. This is not only more genuine for consumers, but it also facilitates the briefing process during recruitment.

5) Easier On boarding

Upfluence analysts found that influences who have expressed brand relationships (for example, a positive brand mention on social media) have the very best open rates during the outreach phase. This suggests that working with customer influences can reduce time spent on outreach, speed up the recruitment process, and improve ROI (as monetary offerings may be supplemented with coveted samples/brand experiences… but more on it later).
Although they didn’t like your product or service the first time around, there’s a chance to re-convert them via one-on-one communication. All of this just goes to indicate that a per-existing relationship is filled with the potential for perceptive brands.

Finding Best Influencers from your Customer Base

Now, due to technology, it’s easier than ever to pinpoint “organic advocates” or influences among your consumers. We recommend two approaches to brands: looking back to find out past influence customers and searching forward to catching future influence customers.

For illustration purposes, let’s take a glance at Hydro Flask: do they need influential customers? How might they identify them proactively and retroactively? (As a disclaimer, Upfluence has no social relation to, or partnership with, this brand.)

Find Out Past Influencers

  • Using social listening tools to find out influencers who have mentioned your brand online.
  • Analyzing your existing social media following for influencers.

Find Out Future Influencers

  • Asking customers to share their social media at checkout (opt-in obviously) for special benefits.
Influence relations may soon be incorporated into the very infrastructure of our shopping experiences. Be it in-store or online, the choice to share one’s social media account with a brand could become as commonplace as subscribing to promotional newsletters or loyalty cards.
  • Promoting ambassador opportunities on social media, newsletters, and via dedicated landing pages.

How to Activate Influential Customers

Influencers who already support a brand are uniquely suited to ongoing mutual partnerships.

  • They know what the brand offer is
  • They can be incentivized by product
  • They’re confident referring it to others
We recommend that brands leverage their influencer’s “organic affinity” by mixing and matching aspects of referral, affiliate, and brand ambassador programs. The concept is to make a suggestion that influencers can’t turn down. It should be fun, on-brand, and interdependent.
This infers that influencers will have ample opportunity to be involved within the brand mission. For the content to be genuine, it’s important that they want partners. Some brands incentivize their influencers with experiences like inviting them to launch parties, sending them a new product to check before it goes live, even offering influencers an allowance to their online stores.
Since the influencer is already a customer, it’s good to combine payment with non-monetary value… diversifying the offer keeps the influencer involved and differentiates your brand from another which will only offer money. Remember that influencers need new content opportunities (and “clout”) so as to remain influential, and makes offers that through experiences. What’s more, an influencer who has been committed a brand over time has rather more to share with their community. If the goal is to make more authentic content, nurturing ongoing relations (outside of just money) is that the only way.

Finally, the common point among these different offers is that they’re designed to interact with the influencer within the brand mission (more so than a “one-off” post). Whether it’s through referral, affiliate, or brand ambassadorship, increasing influencer involvement leads to greater authenticity.


Up till now, brands have sought influences supported compatibility, performance, and other qualities that enable collaborations to be coherent for consumers and synergistic for partners.
Customers as influences look like an apparent next step for brands who want better partnerships.From what we’ve seen at Upfluence, exploiting per-existing relationships has benefits at each stage of the influence process: from identification and performance to program durability.
We’re not suggesting that brands pull influences exclusively from their customer base… (It is feasible to search out compatible personalities who’ve never heard of a brand before).If you are facing low followers on Instagram then you can buy active Instagram followers and Likes UK which will definitely help you in getting more organic. That being said, we urge brands to feature this strategy to their toolbox moving forward.

Working with customer influences is definitely a step towards more authentic influence marketing-- a critical approach today’s saturated ads landscape. So if there are influences in your customer base, now's the time to activate them.